Refund & Cancellation Policy
We understand that sometimes plans change, and we aim to offer a fair and transparent refund policy that considers both our guests' needs and the nature of our small business.
Standard Cancellation Polic:
- Free Cancellation: Guests may cancel their reservation up to 7 days before check-in for a full refund.
- Partial Refund: Cancellations made 3–6 days before check-in will receive a 50% refund of the total booking amount.
- No Refund: Cancellations made less than 72 hours before check-in, or no-shows, will not be eligible for a refund.
Early Departure
If you choose to check out before your scheduled departure date, the unused nights are non-refundable.
Date Changes
- You may request a date change up to 7 days before check-in, subject to availability.
- Rescheduling within 7 days of arrival may incur a rescheduling fee or be treated as a cancellation depending on availability.
Weather & Natural Events
We do not offer refunds due to weather conditions unless we are unable to host you due to extreme events (e.g., flooding, evacuation orders).
Third-Party Bookings
If you booked through a third-party platform (e.g., Airbnb, Booking.com), their cancellation and refund policies will apply.
How to Cancel
To request a cancellation or refund, please contact us directly at [your email] or [your phone number]. Refunds (when applicable) will be processed within 5–7 business days.
